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TX STAR+PLUS Workforce Specialist

Primary Location: Dallas, TX
Additional Locations: TX-Dallas, TX-Houston, TX-McAllen, TX-San Antonio
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Description:
At Aetna Better Health of Texas, we are committed to helping people on their path to better health. By taking a total and connected approach to health, we guide and support our members so they can get more out of life, every day. We are looking for people like you who value excellence, integrity, caring and innovation. As an employee, you’ll join a team dedicated to improving the lives of Texas STAR+PLUS, STAR/CHIP, and STAR Kids members. We value diversity and are dedicated to helping you achieve your career goals.

The Workforce Specialist is responsible for developing and managing a continuum of vocational, employment and business development services to assist LTSS/SPMI/IDD members including transition youth to achieve their employment goals. The Administrator is responsible for collaborating with Employment Vocational & Rehabilitation providers, adult SPMI/IDD clinic specialty staff and SPMI/IDD Services Administrator, , Housing Administrator and the Individuals and Family Services Administrator to facilitate integrated care delivery. In addition, responsible to determine service expansion and/or program development needs related to psychiatric rehabilitation and employment. Travel approximately 50% of the time is required, with a personal vehicle. Must have active and valid TX driver's license, reliable transportation and vehicle insurance.


Fundamental Components:
  • Bridge members to employment and other developmental opportunities through support to the service coordinators
  • Affords choices for community participation and a sense of inclusion
  • Develop formal and informal relationship with community-based providers
  • Leverage provider relationships in rural and frontier areas
  • Identify and resolve systemic issues related to integration of employment services / supports with mental health care
  • Real-time discussions, and bring up issues or concerns
  • Evaluate trends in utilization and develop initiatives to make improvements to internal processes
  • Discuss significant trends and strategize systemic opportunities in identified quality management committee and with identified stakeholders as appropriate/necessary.
  • Operationalize solutions to identified barriers and collaboratively approach solutions with appropriate stakeholders
  • Make recommendations to overcome system barriers and promote consistency in practices across all stakeholders.
  • Monitor related outcomes and make recommendations for changes
  • Promote system wide training and use of evidence based


Background Experience:
  • 2+ years of experience in public sector, managed health care.
  • 2+ years of experience as a Workforce Specialist or similar role for a managed health care organization overseeing collaboration with workforce and vocational agencies preferred
  • Knowledge and understanding of the state Medicaid managed care market, regulations, practices and behavioral health system strongly preferred.
  • Candidate must reside in Texas.
  • Bachelor’s degree in social work or related human services field preferred OR equivalent work experience.
  • Computer literacy and demonstrated proficiency is required in order to navigate through internal/external computer systems, and MS Office Suite applications, including Word and Excel.
  • Ability to communicate effectively with all levels of management.


Additional Job Information:
At Aetna Better Health of Texas, we are committed to helping people on their path to better health. By taking a total and connected approach to health, we guide and support our members so they can get more out of life, every day. We are looking for people like you who value excellence, integrity, caring and innovation. As an employee, you’ll join a team dedicated to improving the lives of Texas STAR+PLUS, STAR/CHIP, and STAR Kids members. We value diversity and are dedicated to helping you achieve your career goals.

Required Skills:
General Business - Communicating for Impact, General Business - Demonstrating Business and Industry Acumen, Leadership - Collaborating for Results

Desired Skills:
General Business - Applying Reasoned Judgment, General Business - Maximizing Work Practices, Service - Providing Solutions to Constituent Needs

Technology Experience:
Desktop Tool - Microsoft Outlook, Desktop Tool - Microsoft SharePoint, Desktop Tool - Microsoft Word, Desktop Tool - TE Microsoft Excel

Potential Telework Position:
Yes

Percent of Travel Required:
25 - 50%

EEO Statement:
Aetna is an Equal Opportunity, Affirmative Action Employer

Benefit Eligibility:
Benefit eligibility may vary by position.

Candidate Privacy Information:
Aetna takes our candidate's data privacy seriously. At no time will any Aetna recruiter or employee request any financial or personal information (Social Security Number, Credit card information for direct deposit, etc.) from you via e-mail. Any requests for information will be discussed prior and will be conducted through a secure website provided by the recruiter. Should you be asked for such information, please notify us immediately.

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