TX STAR+PLUS Supervisor, Provider RelationsPrimary Location: Dallas, TX
Additional Locations: TX-Dallas, TX-Ennis, TX-Grand Prairie, TX-Greenville, TX-Irving, TX-McKinney, TX-Plano, TX-Terrell Apply
This position is office-based with some travel required. Travel to provider and service area offices is required with a personal vehicle.
Responsible for the daily operation and direction of the external and internal Provider Relations staff. Supervises and trains employees who maintain working relationships with the existing provider network and assist in the recruitment of new providers. Ensures the accuracy of current provider databases relating to provider facilities and provider information. Assists with the establishment and interpretation of the department’s policies and procedures. Ensures compliance and regulatory requirements are met.
•Performs other related duties as required.
•Computer literacy and demonstrated proficiency is required in order to navigate through internal/external computer systems, and MS Office Suite applications, including Word and Excel.
•Supervisory experience is preferred.
• Previous experience managing teams with a proven track record to drive results and meet team metrics is a plus.
•Previous experience leading in Government sector (i.e. Medicare and Medicaid) is preferred.
•Project management; ability to manage and strive in a fast-paced environment with competing priorities.
•Proficiency converting analytics into actionable items.
At Aetna Better Health of Texas, we are committed to helping people on their path to better health. By taking a total and connected approach to health, we guide and support our members so they can get more out of life, every day. We are looking for people like you who value excellence, integrity, caring and innovation. As an employee, you’ll join a team dedicated to improving the lives of Texas STAR+PLUS, STAR/CHIP, and STAR Kids members. We value diversity and are dedicated to helping you achieve your career goals. Technology Experience: Aetna Application - QNXT, Database - Intuit QuickBase, Desktop Tool - Microsoft Outlook, Desktop Tool - Microsoft SharePoint, Desktop Tool - Microsoft Word, Desktop Tool - TE Microsoft Excel Potential Telework Position: No Percent of Travel Required: 50 - 75% EEO Statement: Aetna is an Equal Opportunity, Affirmative Action Employer Benefit Eligibility: Benefit eligibility may vary by position. Candidate Privacy Information: Aetna takes our candidate's data privacy seriously. At no time will any Aetna recruiter or employee request any financial or personal information (Social Security Number, Credit card information for direct deposit, etc.) from you via e-mail. Any requests for information will be discussed prior and will be conducted through a secure website provided by the recruiter. Should you be asked for such information, please notify us immediately.
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