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TX STAR+PLUS Housing and Community Services Coordinator

Primary Location: Dallas, TX
Additional Locations: TX-Dallas, TX-Houston, TX-McAllen, TX-San Antonio
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Description:
At Aetna Better Health of Texas, we are committed to helping people on their path to better health. By taking a total and connected approach to health, we guide and support our members so they can get more out of life, every day. We are looking for people like you who value excellence, integrity, caring and innovation. As an employee, you’ll join a team dedicated to improving the lives of Texas STAR+PLUS, STAR/CHIP, and STAR Kids members. We value diversity and are dedicated to helping you achieve your career goals.

The Housing and Community Services Administrator oversees Housing Services and Supports for LTSS and programs and services. Responsible for acting as a resource for members and service coordinators to understand housing options. Supports the service coordination team in making referrals to State agencies (Community for Permanent Supportive Housing and Section 811, Project Rental Assistance. Travel 50% of the time is required, with a personal vehicle. Must have active and valid TX driver's license, reliable transportation and vehicle insurance.



Fundamental Components:
  • Build relationships and knowledge about housing options in various service delivery areas
  • Maintain the security of confidential information according to established procedures.
  • Provides excellent customer service to clients and the general public and promotes positive client relations.
  • Responsible for working with the federal and local housing programs to help develop and access affordable housing services for Members receiving LTSS.
  • Responsible for educating and assisting service coordinators regarding affordable housing services for members
  • Serves a liaison with state housing coordinators and housing specialists within each Community Mental Health Center on strategy and initiatives.


Background Experience:
  • Bachelor’s degree in Business Administration, Human Services or a relevant field is preferred OR an equivalent combination of education and experience.
  • 2+ years experience in public sector.
  • Managed health care experience preferred.
  • Minimum of (2) years’ experience in assisting the elderly and persons with disabilities to secure accessible, affordable housing through Federal (such as HUD, Shelter Plus Care, SAMHSA, and USDA), as well as, local programs.
  • Proven track record meeting project dates.
  • Experience in determining eligibility for programs or services or experience is preferred.
  • Broad knowledge of community resources.
  • Ability to interpret rules, regulations and policies and to make decision in accordance with established policies.
  • Candidate must be a resident of Texas.
  • Excellent verbal, written and presentation skills.
  • Computer literacy and demonstrated proficiency is required in order to navigate through internal/external computer systems, and MS Office Suite applications, including Word and Excel.
  • Ability to communicate effectively with all levels of management.


Additional Job Information:
At Aetna Better Health of Texas, we are committed to helping people on their path to better health. By taking a total and connected approach to health, we guide and support our members so they can get more out of life, every day. We are looking for people like you who value excellence, integrity, caring and innovation. As an employee, you’ll join a team dedicated to improving the lives of Texas STAR+PLUS, STAR/CHIP, and STAR Kids members. We value diversity and are dedicated to helping you achieve your career goals.

Required Skills:
General Business - Communicating for Impact, General Business - Demonstrating Business and Industry Acumen, Leadership - Collaborating for Results

Desired Skills:
General Business - Consulting for Solutions, Service - Providing Solutions to Constituent Needs, Service - Working Across Boundaries

Technology Experience:
Desktop Tool - Microsoft Outlook, Desktop Tool - Microsoft SharePoint, Desktop Tool - Microsoft Word, Desktop Tool - TE Microsoft Excel

Potential Telework Position:
Yes

Percent of Travel Required:
50 - 75%

EEO Statement:
Aetna is an Equal Opportunity, Affirmative Action Employer

Benefit Eligibility:
Benefit eligibility may vary by position.

Candidate Privacy Information:
Aetna takes our candidate's data privacy seriously. At no time will any Aetna recruiter or employee request any financial or personal information (Social Security Number, Credit card information for direct deposit, etc.) from you via e-mail. Any requests for information will be discussed prior and will be conducted through a secure website provided by the recruiter. Should you be asked for such information, please notify us immediately.

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