POSITION SUMMARY
Develops and executes strategic business plans for strong national accounts customer relationships, revenue growth, member retention and achievement of financial objectives.

Fundamental Components:
Meets assigned sales, retention and profitability objectives and seeks opportunities for profitable growth. Acts as strategic business partner to customers and producers to optimize the positioning of Aetnas products and services and to attain profitability and membership objectives. Draws from entire spectrum of product line and seeks opportunities to execute cross-sell strategies and add other lines of business. Retains and cultivates a profitable book of business by coordinating the renewal process. Works collaboratively within Aetna and across business functions to ensure customer needs are understood and key issues are addressed. Thoroughly analyzes and reviews reports and utilization in order to consult with customers, implement appropriate interventions and drive mutually beneficial outcomes for the customer and Aetna. Analyzes and reviews reports/data and utilization to assist the customers in understanding key drivers of benefits cost. Recommends solutions based on data. Coordinates resources to ensure a successful case installation of new products and services.

BACKGROUND/EXPERIENCE desired:
6-8+ years industry or customer service experience. Multi-functional experience, e.g., underwriting.

EDUCATION
The highest level of education desired for candidates in this position is a Bachelor's degree or equivalent experience.

LICENSES AND CERTIFICATIONS
Insurance/Health, Life and Variable Annuities is desired


FUNCTIONAL EXPERIENCES
Functional - Sales & Service/Account Management/4-6 Years
Functional - Sales & Service/Strategy development/4-6 Years
Functional - Sales & Service/Complex negotiations/4-6 Years
Functional - Sales & Service/Self insured/stop loss products/4-6 Years


TECHNOLOGY EXPERIENCES
Technical - Desktop Tools/Microsoft Outlook/4-6 Years/End User
Technical - Desktop Tools/Microsoft PowerPoint/4-6 Years/End User
Technical - Desktop Tools/Microsoft Word/4-6 Years/End User
Technical - Desktop Tools/TE Microsoft Excel/4-6 Years/End User


REQUIRED SKILLS
General Business/Turning Data into Information/ADVANCED
Leadership/Collaborating for Results/ADVANCED
Leadership/Developing and Executing Strategy/ADVANCED


DESIRED SKILLS
Finance/Delivering Profit and Performance/ADVANCED
Sales/Selling Products and Services/ADVANCED


Telework Specifications:
Full-Time Telework (WAH)

ADDITIONAL JOB INFORMATION
In this role, the Candidate will lead the overall strategy for each customer, sales, account management and business retention for Aetna products and services in support of profitable growth and other business objectives..

Aetna is about more than just doing a job. This is our opportunity to re-shape healthcare for America and across the globe. We are developing solutions to improve the quality and affordability of healthcare. What we do will benefit generations to come.

We care about each other, our customers and our communities. We are inspired to make a difference, and we are committed to integrity and excellence.

Together we will empower people to live healthier lives.

Aetna is an equal opportunity & affirmative action employer. All qualified applicants will receive consideration for employment regardless of personal characteristics or status. We take affirmative action to recruit, select and develop women, people of color, veterans and individuals with disabilities.

We are a company built on excellence. We have a culture that values growth, achievement and diversity and a workplace where your voice can be heard.





Benefit eligibility may vary by position. Click here to review the benefits associated with this position.



Aetna takes our candidates's data privacy seriously. At no time will any Aetna recruiter or employee request any financial or personal information (Social Security Number, Credit card information for direct deposit, etc.) from you via e-mail. Any requests for information will be discussed prior and will be conducted through a secure website provided by the recruiter. Should you be asked for such information, please notify us immediately.