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Information Technology

Aetna IT is committed to keeping our members at the heart of everything we do. Our top-talent workforce delivers leading-edge technology, drives innovation, turns vision into action and challenges the art of the possible. We provide best-in-class services to our members by delivering groundbreaking healthcare tools, enabling consumer-friendly interactions and protecting data security. Your mission will be to deliver innovating technology solutions including: Hybrid cloud infrastructure, artificial intelligence/machine learning capabilities and infrastructure as code.

Aetna, a CVS Health Company, is a company with a world-class IT team and we will be counting on you to carry on our success as the preferred provider of infrastructure services for our business partners.

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Job Details

Release Train Engineer (RTE) - 66282BR

Primary Location: Chicago, Illinois
Additional Locations: IL-Chicago

The Release Train Engineer (RTE) is an Agile Leader and Coach for the HDMS Agile Release Train. RTE is a master of the scrum masters, charged with clearing program level impediments and risks, finding and maintaining the right resources. The RTE’s major responsibilities are to facilitate events, enable Agile processes and assist teams in delivering value. RTEs:
Communicate with stakeholders,

  • impact and seeing the ‘big-picture’,
  • Escalate impediments through appropriate channels,
  • Help manage and mitigate risk, and
  • Drive relentless improvement and maturity of teams.
  • Help ensure value delivery

RTEs help to ensure comprehension and adherence to the Agile framework while simultaneously recognizing business impact, configuring SAFe to the organization’s needs, standardizing, documenting and communicating best practices.

​The RTE manages train ceremonies and processes, assisting the train in achieving their commitments by building a trusting and safe environment where problems can be raised, with an emphasis on problem-solving.

Fundamental Components:

The RTE will facilitate the ART events, release planning, consistent processes improvement, driving ongoing efficiencies, issue and risk management, management escalation and working with other RTEs across Trains. RTE’s are accountable for ensuring transparency about the ART’s delivery, risks and accomplishments.


• Support preparation for and facilitation of Train meetings and processes, including Agile ceremonies and release planning activities; Facilitate PI Planning readiness via fostering the preparation of Backlogs and via Pre- and Post-PI cross-team and cross-train Planning meetings
• Establishes Program Increments calendar. Plans and facilitates the Program Increment planning event. Aggregates team objectives into Program PI Objectives and publishes for visibility and transparency
• Collaborates with other RTEs for resolving prioritization, conflicts and synchronization.
• Provides direction to the train handling all aspects of program planning, communications, issue resolution, cost tracking, financial planning and reporting
• Coach teams and Scrum Masters in Lean-Agile practices and thinking
• Support Agile coaching activities across program trains to elevate the application of the Scaled Agile Framework (SAFe)
• Fosters innovation with practices and frameworks through experimentation to improve program delivery
• Utilizes feedback and metrics (quality, delivery rate, etc.) to identify areas of opportunity and partners with others to coach the program to continuously improve
• Manage and optimize the flow of value through the ART using various tools, such as the Program Board, Kanban Boards and score cards
• Track and report on progress of epic, feature, costs, benefits etc. using appropriate tools (JIRA, etc.) Includes tracking and leading the epic and train budget; understand and operate within the ART Budget.
• Report planning results and epic status to senior management, business owners, epic owners, product owners, and other partners
Process Improvements
• Identifies and directs the implementation of process improvements that significantly improve quality across the train, department and/or business unit
• Provides subject matter expertise to team members and applicable internal/external stakeholders on complex assignments/projects
• Manage training and travel budget and spend through forecasting, team allocation and monitoring

Foster Communities of Practice and the use of engineering and Built-In Quality practices
Work with Product and Solution Management, Product Owners, and other stakeholders to help ensure strategy and execution alignment
Lead the Agile Program Management Office (APMO) on program execution and operational excellence

Background Experience:

Required Qualifications

  • ​3 + years of experience with consumer-facing products
  • 3+ years experience with large scale development environment.
  • 3+ years of experience with Agile methodologies; Scaled Agile Framework (SAFe)
  • Certified SAFe Program Consultant (SPC) and/or RTE certification
  • 3+ years of experience using Agile best practices, i.e., burn-down charts, retrospective formats, defect management, user stories, ATDD, TDD, CI/CD, automated testing, etc.
  • 3+ years of experience working in a large Agile organization using Scrum, XP, Kanban, Scaled Agile Framework (SAFe), or other scaling model
  • 3+ years of experience with Agile collaboration tools such as Jira, Confluence/SharePoint, etc.
  • Preferred Qualifications
  • Scrum Master certification and/or Product Owner certification
  • Collaborative, excellent communication, holistic view and systems thinker
  • Servant Leader Must be able to lead without “Command and Control” leadership style
  • Proactive, problem-solving approach – someone who offers solutions not problems for others to solve
  • Collaborative style, with the ability to establish working relationships across the senior management team, business units, as well as with external advisors and constituents
  • Technical aptitude to support program’s use of work management and collaboration tools
  • Strong negotiation and influencing skills
  • Self-starters, problem solvers; comfortable jumping in as needed to support the Program
  • Reviews and absorbs data from multiple sources and uses that information to develop insights on program status
  • Willing to try new things, check and see if they worked, and then change and adapt
  • Willing to be coachable and open-minded
  • Has experience delivering a successful transformation from waterfall to Agile

Additional Job Information:
The location is office based in Chicago, IL.
​No telecommuting

Potential Telework Position:

Percent of Travel Required:
10 - 25%

EEO Statement:
Aetna is an Equal Opportunity, Affirmative Action Employer

Benefit Eligibility:
Benefit eligibility may vary by position. Click here to review the benefits associated with this position.

Candidate Privacy Information:
Aetna takes our candidate's data privacy seriously. At no time will any Aetna recruiter or employee request any financial or personal information (Social Security Number, Credit card information for direct deposit, etc.) from you via e-mail. Any requests for information will be discussed prior and will be conducted through a secure website provided by the recruiter. Should you be asked for such information, please notify us immediately.


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