Implementation Leader - 63723BRPrimary Location: Chicago, IL
Additional Locations: IL-Chicago Apply
63723Fundamental Components: Consistently reflect our core values of higher standards, greater accountability, and more fun to bswift associates, clients, and partners Lead and project manage the Health and Welfare Active/Retiree new client implementations to achieve individual, team, & company goals Lead Key meetings including Implementation kick-off meetings, status meetings, and other meetings during the implementation process with clients Manage timelines with other bswift implementation staff and clients Manage client expectations, anticipating possible issues and communicating turnaround times with reasonable delivery dates Proactively identifying and mitigating project risks while escalating when appropriate Manage project communication and governance by reporting a clear, consistent and accurate status reporting on a regular basis for client and internal bswift team leaders and peers Lead the team and client to define and document requirements by reviewing source documents (Legal Plan Documents, Summary Plan Descriptions, Human Resource Materials), identifying relevant plan administration information from those documents and inputting information into the requirements format including, but not limited to: Benefits Class Matrix, Plan Requirements Template, Rates, Permissions, Field Options, Site Text, Import files of Demographic and Benefit Data, and Export of vendor files as required Proactively consult clients on best practices and be a subject matter expert on necessary system and process changes to achieve client goals Research and recommend system enhancement based upon client needs (assist in the development of enhancement specifications with bswift Product Managers and Developers) Act as a coach and mentor for others NIGHT AND WEEKEND WORK MAY BE NECESSARY Background Experience: Must have current or previous experience with benefits / implementation processes and methods 5+ years of client relationship, consulting and implementation experience Good written/verbal communication skills and the ability to communicate with both technical and non-technical personnel ability to listen, clarify and respond well to questions High level of productivity, reliability, responsibility, attendance, dependability, organization and accuracy/thoroughness Ability to take initiative to meet challenges with resourcefulness and new innovative approaches while maintaining a high level of quality Must possess a passion for teamwork, client service and reaching business results through problem solving Percent of Travel Required: 0 - 10% EEO Statement: Aetna is an Equal Opportunity, Affirmative Action Employer Benefit Eligibility: Benefit eligibility may vary by position. Click here to review the benefits associated with this position. Candidate Privacy Information: Aetna takes our candidate's data privacy seriously. At no time will any Aetna recruiter or employee request any financial or personal information (Social Security Number, Credit card information for direct deposit, etc.) from you via e-mail. Any requests for information will be discussed prior and will be conducted through a secure website provided by the recruiter. Should you be asked for such information, please notify us immediately.
Jobs for you
Recently Viewed Jobs
You do not have any recently viewed jobs
Your Saved Jobs
You do not have any saved jobs
Sign up for Job Alerts
Join our Talent Community
At Aetna, we are pioneering a total approach to health and wellness and we need talented candidates like you to join our team. Become a member of our talent community to be the first to know about career initiatives that match your skills and interests as they become available, in addition to details on upcoming events, networking opportunities, and news about Aetna.Sign Up
Join Our Talent Community
Sign up to receive information about job openings that are tailored to your skills and interests. Plus, get the latest career news from Aetna.