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Learning Consultant

Primary Location: Charleston, WV
Additional Locations: KY-Louisville, WV-Charleston
Uses a variety of educational media and a systematic instructional design methodology to design and develop sophisticated, complex and/or enterprise-wide, state-of-the-art training tools and programs for designated Aetna audiences; assesses and reports on the effectiveness and ROI of training programs; supports the skill development of Aetna’s learning community.

Fundamental Components:
(*) Consults with organizational senior leaders and work groups to develop complex, specialized learning strategies to improve organizational performance.

(*) Conducts performance analysis to determine the expectations and gaps for the intended audiences.

(*) Uses formal instructional design methodology to design and develop sophisticated, complex and/or enterprise-wide, performance-based training and educational tools.

(*) Simultaneously manages multiple, complex projects.

(*) Develops and conducts follow-up assessments to determine the effectiveness and ROI of training programs.

(*) Works in partnership as appropriate with external vendors to deliver state-of-the-art, technology-based training tools and programs that meet the needs of multiple, diverse audiences and integrate effectively into Aetna’s architecture.

(*) Communicates regularly with local/regional training delivery staff to manage the rollout of training materials and gather feedback on program effectiveness.

(*) Incorporates feedback gathered from participants and other relevant audiences to improve training, processes and products.

(*) Effectively manages curriculum, reporting and other relevant administrative requirements through the Aetna Learning Center.

(*) Works under the direction of Aetna’s learning governance group to develop and implement enterprise-wide learning standards, tools, templates and reporting requirements.

(*) Supports the development of skills within Aetna’s learning community by managing and participating in the design, development and delivery of state-of-the-art learning methodologies and practices.

*There is a strong preference for candidates who currently reside in either West Virginia or Kentucky.*

Background Experience:
(*) Superior knowledge and application of performance-based instructional design methodologies, adult learning principles and educational media.

(*) Educational background in instructional design methodologies, adult learning principles and/or performance consulting.

(*) 5-7 years experience in a corporate training or related function.

(*) Bachelor's degree or equivalent experience required; Masters preferred.

Required Skills:
General Business - Communicating for Impact, General Business - Consulting for Solutions, General Business - Demonstrating Business and Industry Acumen

Desired Skills:
Leadership - Collaborating for Results, Service - Improving Constituent-Focused Processes, Service - Providing Solutions to Constituent Needs

Functional Skills:
Clinical / Medical - Concurrent review / discharge planning, Clinical / Medical - Direct patient care (hospital, private practice), Communication - Multi-media communications management, Project Management - Cross-functional project management

Nursing - Registered Nurse (RN)

Potential Telework Position:

Percent of Travel Required:
10 - 25%

EEO Statement:
Aetna is an Equal Opportunity, Affirmative Action Employer

Benefit Eligibility:
Benefit eligibility may vary by position.

Candidate Privacy Information:
Aetna takes our candidate's data privacy seriously. At no time will any Aetna recruiter or employee request any financial or personal information (Social Security Number, Credit card information for direct deposit, etc.) from you via e-mail. Any requests for information will be discussed prior and will be conducted through a secure website provided by the recruiter. Should you be asked for such information, please notify us immediately.


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