A1A Behavioral Health SpecialistsPrimary Location: Chandler, AZ
Additional Locations: AZ-Chandler Apply
Standard business hours Monday-Friday are required.
What is A1A?
Aetna One Advocate is Aetna’s premier service and clinical offering for Aetna nation-wide and creates industry-leading solutions for our customers and members. The model is a fully integrated population health and customer service solution for large plan sponsors high-touch, high-tech member advocacy service which combines data-driven processes with the expertise of highly trained clinical and concierge member services. Our mission is to meet each member at every aspect of their health care journey. Our embedded customer-dedicated service and clinical pods allow maximization of inbound and outbound touchpoints to solve members’ needs and create behavior change. Our data analytics, white-glove service and end-to-end ownership of member support creates a trusted partner in health. This is an exciting time to join Aetna a CVS Health company in our journey to change the way healthcare is delivered today. We are health care innovators.
Develop, implement, support, and promote Health Services strategies, tactics, policies, and programs that drive the delivery of quality healthcare to establish competitive business advantage for Aetna. Health Services strategies, policies, and programs are comprised of utilization management, quality management, network management and clinical coverage and policies.
Behavioral Health Specialist provides consultation and collaboration to medical nurses in case management and disease management programs, regarding engagement and treatment for BH co-morbidities. The mission of the position is to promote an overall holistic approach to the Aetna member, through a single point of contact, regarding all medical issues including behavioral health and chemical dependency issues. The BH Specialists serves as a consultant to the Aetna member-facing entity.
|Fundamental Components & Physical Requirements include but are not limited to|
|Provides consultation to nurses, working on medical cases, in regards to the assessment and awareness of BH co morbidities.|
|The BH Specialists leverages clinical assessment skills and treatment planning to coach and collaborate with the nursing staff to include BH co morbidity information in their work, with the patient, to facilitate the single-point-of-contact model.|
|Supports nursing staff with engaging members using motivation interviewing skills and serves as an MI champion.|
|Performs and monitors member impact and outcomes, as a result of this integration and collaborative process.|
|Maintains contact and outreach with nursing staff in order to adjust treatment interventions, etc. to achieve the desired results.|
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