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Design Program Manager, Tools + Infrastructure - 69274BR

Primary Location: Burlington, MA
Additional Locations: MA-Burlington
CVS Health Digital is looking for the right individual to be key member of its growing Design Operations team. This person will own the tools and processes for how designers create and share files and assets and be an integral part of aligning across several design teams and portfolios.

Fundamental Components:
Fundamental Components:

• Own the tool set that Product Design uses to collaborate, create content, and document work, including administration and support. Manage governance, versioning, naming conventions, and process around these tools. Tools include: Sketch, Sympli, Invision, Miro, Airtable, Figma, SharePoint
• Lead initiatives to evaluate, procure, and implement new tools for the design team, identifying a streamlined tool set for the growing organization. Align on design tools and standards that are used by other stakeholder groups such as product management and engineering.
• Inventory existing tools and provide guidelines for the team’s use of those tools for organization, documentation, versioning, and asset management.
• Improve and support team onboarding activities to welcome and bring new team members into the product design department. Iterate on and evolve new hire onboarding documentation.
• Discover, evaluate, and inform the team of new trends and tech.
• Create processes or automation that intersect workflow with tooling such as version control, continuous integration, and design system.
• Help define, document, and refine tool use for the various groups within design to enable team members to deliver their work in more efficient & consistent ways.
• Continuously seek out ways to improve process and capabilities of a multi discipline creative team.

Background Experience:
  • 3+ years of design experience
  • Experience working within a large design team preferred.
  • Familiarity with digital product design & build methodologies and processes
  • Awareness of Design specific competencies, phases, assets, artifacts and deliverables.
  • Familiarity with various Design-related tools and services (experience with tools preferred).
  • Experience with various research and evaluation methodologies.
  • Strong organization and strategic skills.
  • Ability to coordinate and build relationships between various departments and disciplines
  • A strong understanding of the value of the "right" amount of process.
  • Strong attention to detail, strong analytical and problem solving skills.
  • Ability to work independently as well as collaboratively. Strong project and task management skills
  • Bachelor's degree in design or related field preferred.

Percent of Travel Required:
0 - 10%

EEO Statement:
Aetna is an Equal Opportunity, Affirmative Action Employer

Benefit Eligibility:
Benefit eligibility may vary by position.

Candidate Privacy Information:
Aetna takes our candidate's data privacy seriously. At no time will any Aetna recruiter or employee request any financial or personal information (Social Security Number, Credit card information for direct deposit, etc.) from you via e-mail. Any requests for information will be discussed prior and will be conducted through a secure website provided by the recruiter. Should you be asked for such information, please notify us immediately.



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