Supervisor, Business Project Management - 57023BRPrimary Location: Blue Bell, Pennsylvania
Additional Locations: FL-Jacksonville, NC-High Point, ND-Bismarck, NY-Albany, OH-New Albany, PA-Allentown, PA-Blue Bell, PA-Harrisburg, PA-Moon township, TX-Arlington, TX-San Antonio Apply
This is a supervisory position and will oversee the following:
That Salesforce requests made by our internal customers are implemented timely, accurately and efficiently.
That customers requests for Plan Sponsor Data are fulfilled timely and accurately
The Supvr, Bus Project Mgmt is a key member of our organization. In addition to supervisor responsibilities this person will work directly with our Salesforce development team and business partners gathering requirements to drive delivery of technology best practice business changes. They will work with senior members of the team ensuring the successful delivery of Salesforce.com implementation. They should have solid functional and/or industry knowledge, as well as Salesforce administration experience.
Work with Salesforce team to maintain and coordinate communication with the business customer throughout the project lifecycle.
Work with Developers to transform new requirements into Salesforce.com design and implementation.
Supports testing cycles
Develop and document work flow processes and procedures
Research potential business requirement solutions using various resources, including, but not limited to, Salesforce.com.
Utilize acquired knowledge of Salesforce.com,, and the business to analyze current business processes, suggest improvements, and participate in the implementation of new functionality
Create technical requirements for developers and provide suggestions during the development stage that meet the customer's business needs.
2-3 Years of leadership experience
2-3 years of Salesforce Administration experience
2-3 Years of Project management experience
IT Management Strongly Desired
Plan Sponsor Service organization experience is a plus.
Proven track record in meeting project milestones and negotiating for resources.
Proven communication skills both written and verbal
Past positions required acting a project lead and directing a team
Proven ability to affect change/interpersonal skills
Solid Project Management and supervisory skills
The highest level of education desired for candidates in this position is a Bachelor's degree or equivalent experience.
Project Management/Project Manager/1-3 Years
Communications/Management: < 25 employees/1-3 Years
General Management/Process & quality improvement/1-3 Years
Information Technology/Application development/1-3 Years
Aetna Applications/Sales Tracking System/1-3 Years/Administrator
General Business/Demonstrating Business and Industry Acumen/ADVANCED
Leadership/Collaborating for Results/ADVANCED
Leadership/Engaging and Developing People/ADVANCED
General Business/Maximizing Work Practices/ADVANCED
Leadership/Developing and Executing Strategy/ADVANCED
Considered only for current internal teleworkers (in any area)
ADDITIONAL JOB INFORMATION
Aetna is about more than just doing a job. This is our opportunity to re-shape healthcare for America and across the globe. We are developing solutions to improve the quality and affordability of healthcare. What we do will benefit generations to come.
We care about each other, our customers and our communities. We are inspired to make a difference, and we are committed to integrity and excellence.
Together we will empower people to live healthier lives.
Aetna is an equal opportunity & affirmative action employer. All qualified applicants will receive consideration for employment regardless of personal characteristics or status. We take affirmative action to recruit, select and develop women, people of color, veterans and individuals with disabilities.
We are a company built on excellence. We have a culture that values growth, achievement and diversity and a workplace where your voice can be heard.
Benefit eligibility may vary by position. Click here to review the benefits associated with this position.
Aetna takes our candidates's data privacy seriously. At no time will any Aetna recruiter or employee request any financial or personal information (Social Security Number, Credit card information for direct deposit, etc.) from you via e-mail. Any requests for information will be discussed prior and will be conducted through a secure website provided by the recruiter. Should you be asked for such information, please notify us immediately.
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