Account ExecutivePrimary Location: Blue Bell, PA
Additional Locations: PA-Blue Bell Apply
63390Fundamental Components: Meets assigned sales, retention and profitability objectives and seeks opportunities for profitable growth.
Acts as strategic business partner to customers and producers to optimize the positioning of Aetna’s products and services and to attain profitability and membership objectives.
Draws from entire spectrum of product line and seeks opportunities to execute cross-sell strategies and add other lines of business.
Retains and cultivates a profitable book of business by coordinating the renewal process.
Works collaboratively within Aetna and across business functions to ensure customer needs are understood and key issues are addressed.
Thoroughly analyzes and reviews reports and utilization in order to consult with customers, implement appropriate interventions and drive mutually beneficial outcomes for the customer and Aetna.
Analyzes and reviews reports/data and utilization to assist the customers in understanding key drivers of benefits cost.
Recommends solutions based on data.Coordinates resources to ensure a successful case installation of new products and services.
* This role will service Clients in the East, it is a Work At Home, located in the Eastern US
Background Experience: 6-8+ years industry or customer service experience.Multi-functional experience, e.g., underwriting. College degree or equivalent experienceInsurance license, as required by state law. Required Skills: Benefits Management - Interacting with Medical Professionals, General Business - Consulting for Solutions, Sales - Selling Products and Services, Service - Managing Organizational Dynamics, Technology - Leveraging Technology Desired Skills: General Business - Maximizing Work Practices, Leadership - Collaborating for Results, Sales - Knowing Customers Functional Skills: Administration / Operation - FE Correspondence / Reports, Communication - Communication Development - audio/visual, Customer Service - Customer Service - Plan Sponsor - Contract installation & maintenance, Human Resource - Health benefits Technology Experience: Desktop Tool - Adobe Acrobat Suite v5, Desktop Tool - Microsoft Outlook, Desktop Tool - Microsoft PowerPoint, Desktop Tool - TE Microsoft Excel Education: Insurance - Licensed Life and Health Producer Potential Telework Position: Yes Percent of Travel Required: 25 - 50% EEO Statement: Aetna is an Equal Opportunity, Affirmative Action Employer Benefit Eligibility: Benefit eligibility may vary by position. Click here to review the benefits associated with this position. Candidate Privacy Information: Aetna takes our candidate's data privacy seriously. At no time will any Aetna recruiter or employee request any financial or personal information (Social Security Number, Credit card information for direct deposit, etc.) from you via e-mail. Any requests for information will be discussed prior and will be conducted through a secure website provided by the recruiter. Should you be asked for such information, please notify us immediately.
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