Dir, Acct ManagementPrimary Location: Atlanta, Georgia
Additional Locations: GA-Atlanta Apply
Leads a team of sales and account management professionals for assigned customer or business segments, products and services and/or geographies.
Achieves cross sell, growth/retention and profitability targets and customer satisfaction levels.
Supports team in developing productive and collaborative internal partnerships to create a comprehensive growth and service strategy for assigned book of business.Ensures alignment with customer’s objectives, financial position and employee benefit strategy while providing cross-sell opportunities and profitable revenue and growth to Aetna.
Manages, develops and cultivates relationships with constituents
Partners with team members as appropriate in meetings with clients to professionally represent Aetna in the marketplace; articulates how Aetna products and services can contribute to constituents’ objectives.
Manages and executes the sales process
in collaboration with the internal constituents as necessary.
Ensures team members create open enrollment strategy with producer and plan sponsor to maximize enrollment.
Manages team in working with plan sponsor services to ensure case is installed correctly.
Recruits, develops and retains a diverse workforce. Sets, communicates, implements and monitors performance metrics with assigned team; aligns assigned performance measures with company objectives.
10+ years sales and/or account management experience.
Licensure as required by state.
College degree or equivalent work experience.
Potential Telework Position: No Percent of Travel Required: 25 - 50% EEO Statement: Aetna is an Equal Opportunity, Affirmative Action Employer Benefit Eligibility: Benefit eligibility may vary by position. Click here to review the benefits associated with this position. Candidate Privacy Information: Aetna takes our candidate's data privacy seriously. At no time will any Aetna recruiter or employee request any financial or personal information (Social Security Number, Credit card information for direct deposit, etc.) from you via e-mail. Any requests
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