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Aetna is now a CVS Health Company

Senior Proposal Analyst

Primary Location: Amherst, NY
Additional Locations: NY-Amherst
Supports the growth of Aetna membership by providing customer-focused, strategically oriented proposals that focus on financial positioning, product offerings, network access, and the Aetna Value Story. Senior Proposal Analysts are responsible for RFP project management and have overall accountability for the quality and timeliness of response. They must manage multiple work assignments independently in a fast-paced, deadline-driven environment, and successfully balance a “big picture” focus with appropriate attention to detail. Senior Proposal Analysts communicate effectively and build strong relationships with internal and external constituents. They are responsible for maintaining business and technical knowledge with respect to Aetna products, programs, services, policies, systems, and pricing methodologies, and also have variance authority.

Fundamental Components:
Independently participates in proposal strategy development for assigned cases with some high level guidance from their assigned mentor. Distributes strategy agenda and leads the discussion of agenda points in a collaborative effort with Sales, Underwriting and Sales Support team members. Provides a summary of the strategy call, identify deliverables, and establishes timeframes for completion of deliverables. Gathers information from source systems to complete increasingly challenging RFPs, including network statistical data, questionnaire responses, statistical facts, sample materials required for the RFP including standard reports supplied to plan sponsor, product brochures, ID cards, etc. Customizes questionnaire responses based on case-specific quotation strategy and customer priorities. Conducts thorough research to create questionnaire responses where a standard response does not exist. Manages RFP response by coordinating with appropriate areas of the organization to ensure timeliness and quality of RFP. Facilitates plan design review and preparation of deviation documents. Solicits appropriate network access reports. Requests responses to non-standard questions. Solicits financial proposals for ancillary coverages such as dental, vision, EAP, FSA, etc. Calculates fees within assigned variance authority levels requiring a solid understanding of Aetna pricing methodology and underwriting policies. Recommends appropriate financial concessions to management, providing sufficient background information and a clear business justification. Selects standard and non-standard Performance Guarantees, obtaining approval when necessary. Follows established departmental set of procedures for RFP follow up, including responding to additional questions, clarification of original responses and recalculation of fees. Assists in the preparation of customer-focused sales presentations. Serves as a resource to the Implementation Services Organization to gather and share appropriate information regarding final fees and documentation to facilitate the smooth installation of sold cases. Shares expertise with team members and/or other internal constituents. Participates in department projects and consultant and marketing surveys.

Background Experience:
1-3 years of RFP project management experience.Must enjoy working in a fast paced, team environment and be adaptable to changing priorities.Working knowledge of Microsoft Office products (Word, Excel, PowerPoint, Outlook) and Internet Explorer.Demonstrated ability to effectively communicate and negotiate across the business and in the external health care environment.Must be organized and efficient, detail-oriented and able to multi-task. Bachelor's degree or equivalent work experience.

Technology Experience:
Desktop Tool - Microsoft Outlook, Desktop Tool - Microsoft Word

Percent of Travel Required:
0 - 10%

EEO Statement:
Aetna is an Equal Opportunity, Affirmative Action Employer

Benefit Eligibility:
Benefit eligibility may vary by position. Click here to review the benefits associated with this position.

Candidate Privacy Information:
Aetna takes our candidate's data privacy seriously. At no time will any Aetna recruiter or employee request any financial or personal information (Social Security Number, Credit card information for direct deposit, etc.) from you via e-mail. Any requests for information will be discussed prior and will be conducted through a secure website provided by the recruiter. Should you be asked for such information, please notify us immediately.

Click To Review Our Benefits (PDF)


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