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Junior Analyst

Primary Location: Amherst, NY
Additional Locations: NY-Amherst
With assistance from senior level staff, performs routine research and analysis to support business operations requirements. Assists in the development of business critical recommendations to solve problems and issues related to business operations.

Fundamental Components:
Assists with the analysis of business operations processes and functional requirements. Assists in the preparation of appropriate documentation to communicate and validate the information. Assists with the evaluation of existing business processes and works with senior staff to recommend efficient, cost-effective solutions which support the business operations and functional requirements. Participates in cross-functional project teams to identify and document functional requirements, work flow, information sources and distribution paths, and system specifications. Assists with the development of basic business cases with cost, service, and benefit dimensions that are used for funding and scope decisions. May support system enhancements, business user testing coordination, system conversions, and/or new business acquisitions and implementations. Performs other duties as required.

Background Experience:
Strong skills in critical thinking, analysis, and documentation.Excellent verbal and written communication skills.Previous (1-3 years) experience in data analysis in a customer service environment within the health care insurance industry. Bachelor's degree or equivalent experience.

Potential Telework Position:

Percent of Travel Required:
0 - 10%

EEO Statement:
Aetna is an Equal Opportunity, Affirmative Action Employer

Benefit Eligibility:
Benefit eligibility may vary by position.

Candidate Privacy Information:
Aetna takes our candidate's data privacy seriously. At no time will any Aetna recruiter or employee request any financial or personal information (Social Security Number, Credit card information for direct deposit, etc.) from you via e-mail. Any requests for information will be discussed prior and will be conducted through a secure website provided by the recruiter. Should you be asked for such information, please notify us immediately.

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