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A new day in healthcare. Together, CVS Health and Aetna help people on their path to better health.

Associate Analyst

Primary Location: Amherst, New York
Additional Locations: MN-Plymouth, NY-Amherst
Oversees the implementation of information strategy and development of information products to ensure operational objectives and other strategic business initiatives are met. Responsible for managing multiple projects and ensuring day-to-day project activities.

Fundamental Components:
Assists with the analysis of business operations processes and functional requirements. Assists in the preparation of appropriate documentation to communicate and validate the information. Assists with the evaluation of existing business processes and works with senior staff to recommend efficient, cost-effective solutions which support the business operations and functional requirements. Participates in cross-functional project teams to identify and document functional requirements, work flow, information sources and distribution paths, and system specifications. Assists with the development of basic business cases with cost, service, and benefit dimensions that are used for funding and scope decisions. May support system enhancements, business user testing coordination, system conversions, and/or new business acquisitions and implementations. Performs other duties as required.

Background Experience:
Strong skills in critical thinking, analysis, and documentation.
Excellent verbal and written communication skills.
Previous (1-3 years) experience in data analysis in a customer service environment within the health care insurance industry.
Bachelor's degree or equivalent experience.

Additional Job Information:
    • Strong interpersonal skills
    • Excellent communication skills, both written and verbal
    • Ability to prioritize multiple tasks
    • Attention to detail
    • Ability to adapt and be flexible in a changing environment
    • Working knowledge of PC applications such as MS Excel and MS Outlook
    • Excel experience preferred
    • Ability to self start and work independently with minimal supervision

Potential Telework Position:

Percent of Travel Required:
0 - 10%

EEO Statement:
Aetna is an Equal Opportunity, Affirmative Action Employer

Benefit Eligibility:
Benefit eligibility may vary by position. Click here to review the benefits associated with this position.

Candidate Privacy Information:
Aetna takes our candidate's data privacy seriously. At no time will any Aetna recruiter or employee request any financial or personal information (Social Security Number, Credit card information for direct deposit, etc.) from you via e-mail. Any requests for information will be discussed prior and will be conducted through a secure website provided by the recruiter. Should you be asked for such information, please notify us immediately.

Click To Review Our Benefits (PDF)


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