Associate AnalystPrimary Location: Amherst, New York
Additional Locations: MN-Plymouth, NY-Amherst Apply
61510Fundamental Components: Assists with the analysis of business operations processes and functional requirements. Assists in the preparation of appropriate documentation to communicate and validate the information. Assists with the evaluation of existing business processes and works with senior staff to recommend efficient, cost-effective solutions which support the business operations and functional requirements. Participates in cross-functional project teams to identify and document functional requirements, work flow, information sources and distribution paths, and system specifications. Assists with the development of basic business cases with cost, service, and benefit dimensions that are used for funding and scope decisions. May support system enhancements, business user testing coordination, system conversions, and/or new business acquisitions and implementations. Performs other duties as required. Background Experience: Strong skills in critical thinking, analysis, and documentation.
Excellent verbal and written communication skills.
Previous (1-3 years) experience in data analysis in a customer service environment within the health care insurance industry.
Bachelor's degree or equivalent experience.
Additional Job Information:
- Strong interpersonal skills
- Excellent communication skills, both written and verbal
- Ability to prioritize multiple tasks
- Attention to detail
- Ability to adapt and be flexible in a changing environment
- Working knowledge of PC applications such as MS Excel and MS Outlook
- Excel experience preferred
- Ability to self start and work independently with minimal supervision
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