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Account Executive - National Accounts

Primary Location: Alpharetta, GA
Additional Locations: GA-Alpharetta
Through complex negotiations and in-depth knowledge of Aetna's products and services, the National Account Executive will initiate actions which maximize revenue, retain and grow large client relationships, and effectively position our products and rate/fee levels with an emphasis on expanding the assigned book of business. The Account Executive will also provide guidance, support, and strategic leadership among the service teams assigned to their book of business.

Fundamental Components:
  • Meets assigned sales, retention and profitability objectives and seeks opportunities for profitable growth.
  • Acts as strategic business partner to customers and producers to optimize the positioning of Aetna’s products and services and to attain profitability and membership objectives.
  • Draws from entire spectrum of product line and seeks opportunities to execute cross-sell strategies and add other lines of business.
  • Retains and cultivates a profitable book of business by coordinating the renewal process.
  • Works collaboratively within Aetna and across business functions to ensure customer needs are understood and key issues are addressed.
  • Thoroughly analyzes and reviews reports and utilization in order to consult with customers, implement appropriate interventions and drive mutually beneficial outcomes for the customer and Aetna.
  • Analyzes and reviews reports/data and utilization to assist the customers in understanding key drivers of benefits cost.
  • Recommends solutions based on data.
  • Coordinates resources to ensure a successful case installation of new products and services.

Background Experience:
  • Ideal candidate will have prior experience in an Account Executive role, demonstrated examples of owning/managing complex customer relationships and an operations background.
  • Ability to manage for profitable growth, anticipate and respond to marketplace trends; develop strategies that drive the business; demonstrate cross-cultural sensitivity; integrate financial, marketing, and strategic concepts; integrate financial, marketing and strategic concepts; and renew profitable business.

Required Skills:
Sales - Knowing Customers, Sales - Selling Products and Services, Service - Case Administration

Desired Skills:
Leadership - Collaborating for Results, Leadership - Developing and Executing Strategy, Sales - Negotiating Collaboratively

Functional Skills:
Sales & Service - Account Management, Sales & Service - Complex negotiations, Sales & Service - Sales administration, support, reporting, Sales & Service - Self insured/stop loss products, Sales & Service - Strategy development

Technology Experience:
Desktop Tool - Microsoft Outlook, Desktop Tool - Microsoft PowerPoint, Desktop Tool - TE Microsoft Excel

Insurance - Life and Health Insurance License

Potential Telework Position:

Percent of Travel Required:
10 - 25%

EEO Statement:
Aetna is an Equal Opportunity, Affirmative Action Employer

Benefit Eligibility:
Benefit eligibility may vary by position.

Candidate Privacy Information:
Aetna takes our candidate's data privacy seriously. At no time will any Aetna recruiter or employee request any financial or personal information (Social Security Number, Credit card information for direct deposit, etc.) from you via e-mail. Any requests for information will be discussed prior and will be conducted through a secure website provided by the recruiter. Should you be asked for such information, please notify us immediately.


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